Shiv Prakash

Shiv Prakash

Senior Architect / Engineering Leader, AI & Machine Learning Researcher
Georgia Tech

Shiv Prakash is a seasoned, results-oriented Engineering Leader, a hands-on Senior Architect and Technologist with a proven track record of building and leading high-performance teams to deliver critical, advanced, innovative, precise scalable solutions for large-scale businesses. He led and was responsible for 10 successful Walmart US Holiday sales. He has delivered and owned multiple Tier-0 and Tier-1 systems in Distributed Systems, Backend, Data Engineering, MLOps, Data Stores, App Platforms and Data Platforms for time sensitive high impact businesses and requirements.

Education

Georgia Institute of Technology

Master of Science (MS) in Machine Learning (In Progress)

Yeshwantrao Chavan College of Engineering (YCCE)

Bachelor of Engineering in Computer Technology

Patents

Database System for Distribution Center Fulfillment Capacity Availability Tracking

US Patent Office 2017

Database System for Distribution Center Fulfillment Capacity Availability Tracking

Shiv Prakash

Patent for an advanced system that optimizes fulfillment capacity availability tracking in distribution centers.

Methodology for Delivering Chain of Fallback Customer Communications Using Composite and Concurrent State Machines

US Patent Office 2024

Methodology for Delivering Chain of Fallback Customer Communications Using Composite and Concurrent State Machines

Shiv Prakash

Patent for an advanced fallback communication system that enhances customer interactions through composite and concurrent state machines.

Experience

January 2023 - Present

Senior Software Engineering Manager Walmart

- Leading the AI-driven inventory placement initiative, projected to save Walmart over $500M. - Managing a team of 9 engineers, driving roadmap and technical execution across multiple geographies. - Implemented cost-reduction strategies, reducing cloud infrastructure costs by 31%. - Spearheaded zero-defect delivery and automation initiatives, improving system reliability.

August 2019 - December 2022

Software Architect Walmart

- Designed and built Walmart's centralized customer communication platform, handling 500K TPS. - Improved chatbot automation, reducing customer support contact rates by 32%. - Led the migration of critical systems to a cloud-native architecture, ensuring 99.99% uptime. - Established governance policies for data platforms, achieving SOX, GDPR, and CCPA compliance.

November 2015 - July 2019

Senior Software Development Engineer Walmart

- Developed and optimized Walmart’s demand forecasting platform, increasing throughput by 500%. - Led ETL pipeline development, processing over 10TB of data weekly for inventory insights. - Contributed to a multi-channel sourcing algorithm, later patented for its impact on order fulfillment.

November 2013 - November 2015

Software Development Engineer III Walmart

- Built and scaled Walmart’s fulfillment capacity service, supporting distribution center operations. - Developed a virtual inventory ingestion engine handling 22M items, 20K sellers, and 4M updates per hour. - Designed and deployed a global reservation system to optimize order availability across Walmart’s ecosystem. - Enhanced performance for inventory monitoring and analytics, improving reporting efficiency.

October 2012 - November 2013

Software Development Engineer II Walmart

- Designed Walmart’s real-time availability engine, processing inventory calculations with 400ms latency. - Developed an orchestration layer for microservices, improving service scalability and modularity. - Created an automated inventory ingestion pipeline, supporting millions of transactions daily. - Led migration efforts to cloud-based CI/CD pipelines for improved deployment efficiency.

August 2010 - October 2012

Senior Programmer Best Buy (via Accenture)

- Built and optimized mobile retail enhancements, improving customer experience for Best Buy. - Developed inventory availability and pre-sales order pipelines for mobile and in-store pickup. - Upgraded and migrated legacy fulfillment systems to improve performance and scalability.